What our Platform does | Platform Tech Details | Device Detection | Quality Assurance

There’s lots to tout about our Communicator Engagement Platform, from the fact that it pumps out more than 100 million SMS and MMS messages each year and, even more impressively, doesn’t spell out any dopey acronyms (well, unless you count a gourmet mushroom). Rather than razzle dazzle you a nifty catchphrase, we’d rather show you how powerful it is – namely, how it delivers any type of digital content to any connected device, anywhere in the world. No, there’s no footnote at the end of this page; this ain’t no disco, this ain’t no fooling around. We can take what you give us and roll it out to any mobile, wireless or internet device that’s worth giving a digit about. The Communicator Engagement Platform is powered to generate, aggregate, deliver and manage your content, as well as track where it goes and what it’s doing.

What Our Platform Does
Communicator Engagement Platform is designed to take your content and services and perform any and all of a number of tasks, from personalising it for an individual’s preferences, contextualising it to how it’s being used, localising it according to geographical location, and tailoring it to each specific handset or device. What makes it a superior platform is that it’s not matching up a suit of unrelated tools (like that time we regrettably used the fire extinguisher pin to open beer bottles) but has been built with fully complimentary solutions that can be used in their entirely or broken up into smaller modules to only perform the tasks you need. Like what, you ask? Have a look at our tasting menu:

• Content rendering
• Device detection
• Location detection
• Content management
• User-generated content
• Promotions deployment
• Gaming / workflow
• Subscriber management
• Consumer billing
• Reporting

Subscriber profiles In a nutshell, we’ve developed tools that don’t just allow you to interact with consumers, but ones that also let them interact with you, and with each other.

Platform Tech Details
Warning, warning: look no further unless you are fearless of acronyms, own at least one Star Trek DVD, flourish under sleep and light deprivation, and were given wedgees by high school classmates. Yes, we’re about to get techie. End translation…
The Communication Engine supports a riche suite of functionality for generating, aggregating, delivering and managing content across a range of wireless, mobile and internet delivery channels. Additional, through its extensive Service Oriented Architecture, it seamlessly integrates an ever-growing range of third-party services to extend the range of content types and communication channels. This can be deployed as an application hosting solution or as an offered service within a client’s own platform, accessible through a range of APIs – SOAP services, XML over HTTP(s), Java/.Net libraries and more – for incorporation into end-to-end solutions.
Resume translation…

Device Detection
So many mobile handsets, so little time. How do you keep up with it all? Luckily, you don’t have to – it’s our job to get our hands dirty with everything from the spanking new phones to ye olde models that give new meaning to ‘dead ringers’. Think of us as your personal beauty assistant: we’ll make sure you look good everywhere you go. Communicator’s handset detection supports a who’s who list of mobile devices and acts like an airport security beagle barking mad for illegal French cheese – our platform ‘sniffs’ each handset and then pumps out content matching its screen size and capabilities. Using best-practice elements like UA profiling and international open-source standards like WURFL, we allow you to build your mobile offerings once, and deploy to the many. Now if we can only figure out how to do that with birthday cards...

Quality Assurance
Hey, you’re here to do business, and since mobile devices can dial up content and services 24 hours a day, you need to be at your best all day long. That’s why for our clients we’ve developed a rock-solid, carrier-grade platform that offers more than 99.9 percent uptime. (We believe our attainment of perfection has only been undermined by an .0000001 nanosecondth nicked by the Yowies.) That means you can rest easy knowing that your mobile sites, micro-sites, user-generated content and communities, promotions, portals and wireless applications are all in steady, capable hands.


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